I live somewhere in the Western mountain states, and we've got SHIT for internet options here. Not that there isn't a lot to choose from, but more that they all suck. Dial up sucks. Qwest sucks. Comcast sucks. Wild Blue Sucks. Hughesnet sucks. They all suck!
None of them deliver the speeds they advertise. None of them has the customer service they claim. None of the prices they quote end up being what you pay - most notably qwest because you've got to pay for the phone line too. Oh - and not one of them gives a shit.
I just called qwest customer service and asked them how to get the 1.5 megs that I'm paying for because I've never seen it. That's when the unintelligible fellow from Calcutta informed me that 20% less than advertised is normal. So I had him put me through to the billing department, and when he did I asked for 20% off my bill. After some flummoxed bullshit, the customer service representative did the only thing he could do: terminate the call.
I must be going crazy.
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Dial-up victim here, too. Middle of nowhere jOkeLahoma, so I feel ya. Everything is outrageously expensive when it comes to broadband internet.
ReplyDeleteI remember paying $50 a month in Las Vegas around mid 2000s for 3 meg cable and I thought that was overpriced even though I miss the hell out of it now.